Question 1

What can I ship in Box-Express boxes?

Accepted Answer

You can ship clothes, personal belongings, household items, books, small appliances and other non-prohibited goods, as long as they respect the weight and size limits of the selected box.

Question 2

What is the difference between Box L, XL and XXL?

Accepted Answer

The main difference is capacity and supported weight. Box L is suitable for medium shipments, XL for larger volumes and XXL for very bulky or heavier shipments.

Question 3

What is the Plus Item?

Accepted Answer

The Plus Item is intended for shipping bulky items such as refrigerators, washing machines, bicycles, dismantled beds and other items that do not fit standard boxes. Pricing is calculated per cubic meter.

Question 4

Can I combine boxes and Plus items in the same shipment?

Accepted Answer

Yes. You can ship boxes and Plus items in the same request. Simply select the “Boxes + Plus Items” option in the quotation form.

Question 5

Is the quotation really free?

Accepted Answer

Yes. The quotation is completely free and without obligation. After submitting the form, our team will review your request and contact you.

Question 6

Is there a weight limit per box?

Accepted Answer

Yes. Each box type has a recommended weight limit. These limits ensure transport safety and the integrity of your goods.

Question 7

Can I ship multiple items in the same request?

Accepted Answer

Yes. You can ship multiple boxes, multiple Plus items or a combination of both in the same quotation request.

Question 8

How can I contact Box-Express?

Accepted Answer

You can use the quotation form or send an email to comercial@box-express.com.

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